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Commissioning an accessible website

How do you ensure your website is accessible to all? This should be important for every organisation publishing a website, but particularly for Priority as our purpose is to support disabled people.

However the answer is less obvious and asking a variety of web developers what guidelines exist and what standards need to be met, produced a variety of answers. Most pointed us to the World Wide Web Consortium (W3C) recommendations, which provide best practice for most websites. These then suggest compliance with the Web Content Accessibility Guidelines (WCAG). However, once you’ve got this far, you find that there are 3 levels of compliance (A, AA, AAA). So which do you go for?

To find a solution, Priority enlisted the help of web accessibility consultants, Communis. They provide a range of services to check the compliance of web pages as well as training and research. One of their key points to making web pages accessible is the importance of having headings clearly marked up in HTML. Communis recommended that Priority should aim for compliance with level AA, which is the target for all Public Sector websites in the UK and produced a report and recommendations to update the site.

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